Custom Orders

Once your design is set, we'll email you an invoice with all of the ring details. Orders start with a 50% deposit, and the remaining balance is due once your ring is completed. Your order is officially placed once the deposit is received.

If you'd rather finance, we can send you our Affirm prequalification link. Approval and payment terms are determined by Affirm.

For some highly custom projects, we start with a design deposit instead. It goes toward the final price of your ring as long as the ring is ordered within 60 days of the design being completed.

We can source the right center diamond for your design, or send you a short list of options with videos and full grading reports so you can pick the one you like best. Every center diamond comes certified, and a stone is only secured once its availability is confirmed.

After your order is placed, we'll create a 3D CAD design of your ring and send the renders over for review. You can request changes during this stage, and nothing goes into production until you approve the final design in writing.

If your inspiration is an AI image or artistic render, some of the finer details may need to be adjusted so the ring can be properly made and worn every day. We'll walk you through any changes in the CAD.

Most rings take 4 to 6 weeks after your design is approved, and your exact timeline is confirmed with your quote. If you have a proposal, wedding, or other date you need it by, let us know before ordering so we can confirm whether it's possible.

When your ring is finished, the remaining balance is due. We'll then ship it to you fully insured with signature required, or you can pick it up at our Houston showroom.

Not sure of your size? We can send you a ring sizing kit after your order is placed, or you can get measured at a local jeweler. Wider bands can fit differently, so an accurate size matters. Every order includes one free resize within 60 days of delivery, as long as the design allows it.

Every piece comes with a five year manufacturer warranty covering manufacturing defects and workmanship.

Since every piece is made to order, we don't accept returns. See our FAQ for full cancellation, shipping, and warranty details.